Shipping & Handling

Free shipping on every order

We offer free standard shipping on all orders — no minimum spend, no surprise charges at checkout. The price you see is the price you pay.

Processing time

We begin processing your order immediately after it’s placed. Orders are picked and packed on business days (Monday–Friday, excluding public holidays). Orders placed on a weekend or holiday begin processing the next business day.

Delivery time

Estimated delivery: 7–14 business days from the date you place your order.

This window includes both processing and transit. Most orders arrive toward the earlier end, but we quote the full range so you always know the outside date.

Delivery times are estimates, not guarantees. Factors outside our control — customs inspections, carrier delays, severe weather, and peak periods such as Black Friday and Christmas — can extend them. We’ll always tell you if we know your order is running late.

Tracking

You’ll receive a tracking number by email as soon as your order ships. Click the link in that email to follow your parcel to your door.

Tracking can take 24–72 hours to show its first scan after you receive the number. That’s normal — it means the label is created and the carrier hasn’t scanned it in yet. 

Duties and taxes

Prices shown at checkout include all applicable taxes for your delivery country. You will not be asked to pay additional duties or customs fees on delivery.

Wrong or incomplete address

Please double-check your delivery address before completing your order. We can’t redirect a parcel once it has shipped.

If a parcel is returned to us because of an incorrect address, we’ll contact you to arrange redelivery. A redelivery fee may apply.